ServiceNow News
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.
DIFFICULTY LEVEL: INTERMEDIATE
Assumes you have a good intermediate level of knowle...
ServiceNow Discovery 101: Setting Up a Local MID Server
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Today we're featuring [Mike Allen](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=d1f0d2a1db981fc09c9ffb651f96196f), Lead Technical Specialist at a large financial in...
#IAmACreator: Mike Allen, Assistant Vice President, is empowered to do "literally anything"
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When working with Service Level Agreements, you may run into situations where you have a business requirement which is not met by the base functionality of the [2011 SLA Engine](https://hi.service-...
Service Level Agreements - Overriding TaskSLAController Functions
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In November, I wrote a blog post called [Background and Philosophy of Scoped Applications](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=801e6e2ddbd0dbc01dcaf3231f9619d8)....
Using utilities in Scoped Applications to replace inaccessible APIs
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So here is the scenario. Lets say you have a scheduled job and 10 different users log into ServiceNow (that have rights to see the scheduled jobs) and they click the ExecuteNow button. What happens...
What happens when different users Execute Now the same Scheduled Job?
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If you happen to run into the following error within a scoped application: Error constructing REST Message/Method: The chances are you need to dereference the global namespace for your REST Message...
Accessing Global REST Messages within a scoped application
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In this 3rd Episode of the Enterprise CloudCast, [Allan Leinwand, ServiceNow CTO](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=d621d665db981fc09c9ffb651f96193c), di...
The Enterprise CloudCast Episode 3 : Cloud Security (part 1)
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](https://express.servicenow.com/support/wp-content/uploads/2016/04/Report-Drilldown-Clip.gif)
If you are using (or are interested in using) the [Field Service Management application](https://docs.servicenow.com/bundle/geneva-service-management-for-the-enterprise/page/product/planning%5Fand%...
The power of Geolocation & Google Maps for efficient work
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In November 2015, we launched [docs.servicenow.com](https://docs.servicenow.com/category/geneva), a departure from the wiki. Meanwhile, behind the scenes, we continued to develop improvements for t...
New look, feel & functionality of docs.servicenow.com
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Service Portal was released in Geneva as a technology preview, full version will be released in Helsinki. In this tutorial I create a simple Hello World widget that makes a call to the server to re...
ServiceNow Geneva Service Portal - Creating a "Hello World" widget
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Since the advent of modern computing platforms, passwords have authenticated users to provide access to protected resources. Due to the limitations of human memory or, let's face it outright apathy...
Who are you? Securing authentication and enforcing password requirements
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This week's episode of ServiceNow Techbytes features [mark](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=4430d6a5db581fc09c9ffb651f961935) Scoggins, a Senior Soluti...
TechBytes Episode 18: SDLC in the Project Portfolio Suite
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Using our methodology described along this book, you will be able to achieve the following goals: - Define your business objective by implementing a CMDB - Schedule and execute appropriate design w...
Your CMDB Mantra: Simplified and practical steps for planning, building & implementing Your #CMDB in @ServiceNow (ServiceNow Concepts & Design Book 1) Kindle Edition
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Today we're featuring [Emily Rose Smith](https://www.linkedin.com/in/emilyrosesmith1), Systems Developer/Engineer, Intermediate, at Ohio State University, as our next [IAmACreator](https://communit...
#IAmACreator: Emily Rose Smith, Ohio State University
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