ServiceNow News
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SLAs have a time stamp in them for when they start. The SLA definition specifies a duration for how much time is allotted to meet the SLA. When you start the SLA, the duration is added to the start...
Schedule changes affect Business Pause duration calculations
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There's a problem in information technology. Not everybody appears to know what is going on, which systems are in place, how much money is being spent where… or know what pieces of hardware and sof...
The chasm of invisibility that sits at the heart of IT
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I see many reports, and have been affected myself, of the issue "I have Safari and no matter what, I still get the old UI."
If you have ensured you have the proper plugins and preferences set, yet...
Browser is still showing old UI // Helsinki // Safari // UI 16
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[](https://community.servicenow.com/now-platform/latest-release.html)
"The Future of AI in IT" - live event Nov. 30 in SF with Allan Leinwand, ServiceNow CTO
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"Deep linking consists of using a uniform resource identifier (URI) that links to a specific location within an app rather than simply launching the app."
Wikipedia
DISCLAIMER This functionality ...
Single page app on Service Portal Part 2 - Unique URL (deep linking)
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almost 10 years
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"Single-Page Applications are Web apps that load a single HTML page and dynamically update that page as the user interacts with the app. "
Microsoft Magazine
For this example we will be using ui-...
Single page app on Service Portal Part 1 - UI-Router
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almost 10 years
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Today at 8:00AM the CreatorCon Challenge Entry Period begins and the [Entry website](https://developer.servicenow.com/app.do!/creatorconchallenge) is now open for business. Here's a rundown of the ...
CreatorCon Challenge - Entry Period Starts NOW. Get the Inside Scoop.
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almost 10 years
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This week I was working on a very interesting requirement - a customer wanted multiple CMS sites, but some public and others requiring login. After extensive searching, I figured I would create my ...
Accessing public & private sites created through CMS with SSO
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almost 10 years
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Recently, I had an interesting discussion with a customer who had made the decision to move to a HR Shared Service/ Multi-Tier delivery model. If you recall my last blog, I discussed what that mean...
Five things to keep mind and consider when developing an HR Shared Service Center.
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almost 10 years
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