ServiceNow News
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Here's the dilemma of the day - you're developing applications on your DEVelopment instance, and you need to clone your PRODuction instance to your DEV instance to test the changes. But here's the ...
How to clone to a target instance that has in-development applications
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If there's anything certain in today's IT reality, it's that change
Bob Gribben, Director of Service Operations at Ohio State University will share their story at Pink17, the 21st Annual Internat...
Pink17: Ohio State University Keeps Their Buckeyes on the Future with ServiceNow
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This is a collection of the Q&A from the Live Event, 2/8/16.
If you haven't watched the Webinar, register below to access the webinar OnDemand!
2017 is the year of the cloud! With more organizati...
IT Survey Webinar Q&A, Making the Shift to a Cloud-First Model
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"Can you start with someone else? I haven't decided yet."
This is my usual response when the waiter or waitress comes to take my dinner order at a restaurant.
I typically struggle with that most ...
Performance Analytics Spotlight - It's What's For Dinner
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Service catalog is one of our most extensively used applications. And it is highly important for us that we keep our customers and partners informed about the latest features and enhancements to ou...
Upcoming Webinar- Service Catalog - Istanbul Features and Use Cases
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Many times within IT Operations and Security Operations organizations take a two foot on the gas approach to solve a problem. By this I mean they drive towards a outcome without understanding what ...
Service Orientation Enabling Transformative Response to Security Vulnerabilities
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This best practice only applies if you are working on the Istanbul or later release. When using the automated test framework, it is a good idea to build your test while you build your form and code...
Application Development - Best Practice #2 - Automated Test Client Page Entirely
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A while back I realized that we were running into what I would call, "script include sprawl." Let me explain...
Pretty much every GlideAjax call that was being made had it's own corresponding scri...
Standardizing GlideAjax Calls to Prevent Script Include Sprawl
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UPDATE (04/09/2017): This issue appears to be fixed in Istanbul Patch 3 If your organization is using CMS and you are considering upgrading to Istanbul, be on the lookout for a potential issue. The...
Istanbul CMS iFrames Are Missing Theme CSS
Developing Creative Business Solutions On ServiceNow on CodeCreative | A ServiceNow Blog
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One of the lesser known features of Service Portal is that you can entirely ditch the Bootstrap grid layout. Technically, this opens up the ability to use Flexbox based layouts. But as some in the ...
Flexbox Layouts in Service Portal (Video)
Developing Creative Business Solutions On ServiceNow on CodeCreative | A ServiceNow Blog
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Application Development - Best Practice #1 - Work in a scope
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The following video is an overview of ServiceNow’s Unsupported Release family (End-of-Life) Upgrades
Here is the second article in the series of Portal diaries. In this article, I would like to discuss about displaying the summary of approval record in Service Portal. As customers started using Se...
Portal diaries: Service Portal — Approval Summarizer in Portal
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We're excited to announce the CreatorCon judging panel!
Three legends of the enterprise IT and SaaS worlds will apply their expert scrutiny in selecting the 1st, 2nd, and 3rd place startups (and t...
CreatorCon Challenge - IT/Enterprise SaaS Expert Judging Panel Announced
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