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How to use ServiceNow Benchmarks from your Instance? Applies to the Jakarta release of ServiceNow. May apply to future releases as well. Role required: admin, bm\_admin For more information on B...

How to use ServiceNow Benchmarks from your Instance - Jakarta Demo

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![image](https://community.servicenow.com/community/image/serverpage/image-id/155855iB1C8FDDD31E07FB3/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: August 8, 2017

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In Event Management the term "blackout" (or "maintenance") is used to refer to a time period when notifications for events should be prevented, for example when regular system maintenance is schedu...

Blackouts and Maintenance Rules

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This blog post might enrage few people, as honestly, I am starting to think the solution I am presenting here is very silly. I have seen many blogs posts and share utilities allowing you to create...

Unlearn Series - Paste Encoded Query

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A workflow should not be allowed to start until there is at least one supporting task in a related list. A Major Incident should not be allowed to close if there is not at least on VIP on the watc...

Fastest way to find out if there is at least one result

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Automagically Link records from journaled fields.

Automagically Link records from journaled fields.

Jace's Blog · about 9 years
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This relates to glide-istanbul-09-23-2016\_\_patch7-06-13-2017\. Possibly other versions. addDays() is a legacy function and should not be used and the documentation says "Use addDaysLocalTime() a...

Legacy GlideDateTime.addDays() forces American Daylight Savings?

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Variable action logger : Jakarta Upgrade and new feature : A much needed functionality for troubleshooting client side actions.

Variable action logger : Jakarta Upgrade and new feature : A much needed functionality for troubleshooting client side actions.

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Jakarta Juices Up Automated Test Framework (ATF)

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Una nueva versión de ServiceNow - Jakarta - ya está disponible. Jakarta tiene 7 nuevas aplicaciones y más de 30 mejoras importantes que conducen lo siguiente: ![image](https://community.servicenow...

Nueva versión de software Jakarta ya está disponible en ServiceNow

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Une nouvelle version de ServiceNow - Jakarta - est maintenant disponible. Jakarta a 7 nouvelles applications et plus de 30 améliorations majeures qui conduisent les éléments suivants: ![image](htt...

Nouvelle version de logiciel Jakarta maintenant disponible chez ServiceNow

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ServiceNow-Version - Jakarta - steht ab sofort zur Verfügung

ServiceNow-Version - Jakarta - steht ab sofort zur Verfügung

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Jakarta - è ora disponibile

Jakarta - è ora disponibile

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The attached document captures the primary use cases and business process based upon the Istanbul release. The document covers the following: Overview Principles and Concepts Supporting Process...

CSM Business Process Guide - Istanbul

Import · about 9 years
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Hi everyone!

Hi everyone!

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"How are we doing?" or "How can I perform better" are common questions company leadership asks their IT professionals. Do the IT professionals in your organization have the right metrics to have a ...

New KPIs and cross platform functionality of Benchmarks in Jakarta

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With the Jakarta release, we have made [accessibility updates](https://docs.servicenow.com/bundle/jakarta-release-notes/page/release-notes/servicenow-platform/accessibility-rn.html) throughout the ...

Accessibility updates in UI in the Jakarta release

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I know that we're all excited to start using the Automated Test Framework, but there is still a place for unit testing in ServiceNow development. Specifically, verifying the correctness of function...

Unit Testing using mocks

Import · about 9 years
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Custom Layout for sp-model/spModel ( Istanbul )

Custom Layout for sp-model/spModel ( Istanbul )

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Implementation partners play a key role in ensuring ServiceNow customer success. One such partner, RegoConsulting, helped Tiffany & Co. get the most value out of ServiceNow's Project Portfolio Mana...

The Power of Partners: Tiffany & Co. Leverage RegoConsulting for PPM Success

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The ServiceNow product documentation site, [docs.servicenow.com](https://docs.servicenow.com/), is where you can go to learn everything about how the Now platform and its features work. Whether you...

What's new and what's fixed on docs.servicenow.com

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"Switch to List View" Tool

Import · about 9 years
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Included in the [Developer Toolbox](https://www.servicenow.com/community/developer-blog/developer-toolbox/ba-p/2266044) Update Set available on Share (link to Share in the post). We are adding qui...

"Show Contents of g_scratchpad" Tool

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![image](https://community.servicenow.com/community/image/serverpage/image-id/160553iA0D6ED3B5F082B7E/image-size/large?v=v2&px=999) People have asked this question in the past where they wanted to...

Unlearn Series - Restrict Users On Email Client

Import · about 9 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/155995iBE25BACEA2CAD770/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: August 1, 2017

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