ServiceNow News
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Honored to be recognized as a 2025 ServiceNow Rising Star.
Thank you to everyone in the ServiceNow Community who shares knowledge openly and challenges each other to build better, more sustainable...
Grateful for ServiceNow Rising Star 2025 recognition
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Your dashboard can look perfect and still fail the next question. This guide shows how to build interactive filters that apply clean context across widgets and keep report logic stable.
How to Add Interactive Filters in ServiceNow App Dashboards (2026)
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8 months
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Compliance management has long been a challenge for organizations. Traditional governance, risk, and compliance (GRC) tools often come with high costs, complex setups, and limited scalability. Toda...
Transforming Compliance: The Rise of Cloud-Native GRC-as-a-Service Models
REDE Consulting
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8 months
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Artificial intelligence (AI) is reshaping many industries, and real estate development is no exception. As AI tools become more integrated into planning, construction, and management, regulatory fr...
Navigating AI-Driven Regulatory Requirements for Real Estate Development
REDE Consulting
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8 months
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> Anything invented after you’re thirty-five is against the natural order of things.
>
> – Douglas Adams
But classic reporting in ServiceNow is becoming legacy, and Platform Analytics is here whe...
nullEDGE - Reporting using Platform Analytics with Rafael Cardoso » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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8 months
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Customer Service Management (CSM) on the ServiceNow platform transforms customer support from reactive case handling to proactive experience management. This white paper explores three core pillars...
Mastering Customer Service Management (CSM) with ServiceNow
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8 months
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The Day the Bots Finally Learned to Think
It was 8:43 a.m. on a Monday when the first email hit the ServiceNow inbox.
> _“My payroll is wrong again. Please fix this. I’m tired of chasing five te...
The Day the Bots Finally Learned to Think
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8 months
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In today’s fast-moving work environment, efficiency is more than a goal—it’s a necessity. Many teams and organizations face challenges like repetitive tasks, communication delays, and inconsistent ...
Boosting Productivity through Automated Workflows and Streamlined Processes
REDE Consulting
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8 months
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2026 Security Operations Events
We look forward to welcoming you at our 2026 Security Operations events! Check out the links below to register and please be sure to bookmark this page as we wil...
2026 Security Operations Events
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8 months
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Want to learn how to create a custom application in ServiceNow IDE using Now Assist Build Agent. Now is your chance follow along in our series and get tips and tricks from Forrest Falk, a ServiceNo...
Creating an application with Now Assist Build Agent - Part 4
New article articles in ServiceNow Community
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8 months
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Want to learn how to create a custom application in ServiceNow IDE using Now Assist Build Agent. Now is your chance follow along in our series and get tips and tricks from Forrest Falk, a ServiceNo...
Creating an application with Now Assist Build Agent - Part 3
New article articles in ServiceNow Community
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Intelligent Government: Smart Strategies to Accelerate AI Innovation
ServiceNow Community
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8 months
We’re working on a consolidated performance metric for knowledge management and would love to learn and understand what performance metrics matter to you.
Start the Year Strong: Share Your Thoughts on Knowledge Performance by responding to this survey!
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Are you or your team interested in UK SNUG Meetings too? If so, we’ve just announced our next SNUG Main Meeting in Leeds on 25th February, for more[ information click here](https://www.servicenow.c...
SNUG Main Meeting in Leeds on 25th February
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The next UK ServiceNow User Group (SNUG) in-person meeting is taking place in Leeds on Wednesday 25th February.
This one-day SNUG will bring the ServiceNow community together to connect with and h...
REGISTER NOW – UK SNUG Main Meeting in Leeds on 25th February
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Field service organizations rarely struggle with getting _close_ to a job site.
The real challenge is getting to the right place, every time.
Apartment complexes with dozens of buildings, gated ...
Smarter Routing in ServiceNow FSM — Now Simpler with Beans.ai OEM
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8 months
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Thinking about turning on auto refresh in ServiceNow dashboards? Before you do, run the math. A few widgets, a few users, and a 1 minute interval can turn into thousands of queries per hour. Here’s...
How to Auto Refresh Dashboards in ServiceNow Without Hurting Performance
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![Screenshot 2026-01-05 at 9.59.55 AM.png](https://www.servicenow.com/community/image/serverpage/image-id/493959i9B716DD286FE96A4/image-size/medium/is-moderation-mode/true?v=v2&px=400 "Screenshot 2...
AI Agents in Field Service: Turning Everyday Field Work into Action
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Don’t miss your chance to upgrade to the ServiceNow® AI Platform Australia release before the general market launch by [registering here! ](https://support.servicenow.com/now?id=ns%5Fautomation%5Fs...
Australia Early Release Program is live: Register now!
New article articles in ServiceNow Community
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On December 11, we hosted our annual Playbooks refresh session as part of Platform Academy. Jason Lefever and Lisa Holenstein walked through both the fundamentals for folks just getting started and...
Workflow Academy Recap: Getting Started with Playbooks (2025 Edition)
New article articles in ServiceNow Community
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ServiceNow Series E212: 'Navigating ServiceNow & Business Agility' with Capture's István Görgei
ServiceNow Podcast Series
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