ServiceNow News
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Are you swimming in a Data Lake or flowing with a Data Stream? In this episode, Allan continues discussing digital transformation and the NOW Platform's Intelligent Automation System. Use machine l...
The Enterprise Cloudcast: Episode 11: Using Machine Learning on the NOW Platform for Predictive Modeling by Allan Leinwand
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Low user adoption, complex and costly technology stacks, and high maintenance costs were some of the key challenges Group Health's IT service delivery team was facing every day. But their existing ...
Q&A from Webinar: How Group Health Reduced Clicks and Improved Customer Satisfaction
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Developing a multi-lingual chatbot for ServiceNow using AI and NLP
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NowForum 2017 in Sydney is nearly here - and we're poised to deliver a packed program that will enable your business to provide effortless, connected and proactive customer service.
Over my career...
Join us at NowForum 2017, October 25 to discover how to deliver effortless, connected, and proactive customer service
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I'd like to kick off my new weekly blog, aptly titled "ServiceNo...
ServiceNow GRC Topic of the Week: Cyber Awareness and GRC
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It's on again. Yes, that's right - the CreatorCon Challenge is b...
CreatorCon Challenge - Now with Fred Luddy and Your Personal VC Mentor
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The IT4IT standard managed by the Opengroup, an open forum, helps to re-define how IT organizations are managed from an end-to-end perspective. IT4IT doesn't replace any existing standards such as ...
IT4IT is redefining how IT is managed from an end-to-end perspective
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Build Intuitive Apps For Your Enterprise
The Now Platform deliv...
Build Your Own Personalized Experience (Ex: Retail Banking App)
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_IT organizations need to manage change and the risks that come with it. That change may be reactive, resolving errors and adapting to changing business circumstances. Or it may be proactive, reduc...
Best practices for implementing the Change Management application
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If you have a [domain-separated instance](https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/company-and-domain-separation/concept/c%5FDomainSeparation.htmlc%5FDomainSep...
3 changes to the SLA engine for domain-separated instances
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This is our final installment in our blog series _Managing Privac...
Part Six (6 Part Series): Rinse and Repeat (IT GRC)
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