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New record var ObjAudit = new GlideRecord("u_minhatabela");   ObjAudit.initialize(); ObjAudit.u_sessionid = gs.getSession().getSessionID(); ObjAudit.u_userid = userName; ObjAudit.u_ipaddress...

Scripts::. Exemplo de inclusão de registro em tabela

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_The customer wants SLAs Oh, what do I do now? I have no idea how to deliver them_ _Oh, what do I do now???_ ....Don't worry, that's the only rhyme in this post ![image](https://community.serv...

Entitled to Entitlements?

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Planned solution We needed a way to let technicians in the field quickly create an incident that they could handle at a later time. What we decided to do We created a record producer for inciden...

Quick Case - Incident record producer in mobile app

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ServiceNow drills down on mobile, government and the compulsory AI

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The Secrets of GlideDateTime

The Secrets of GlideDateTime

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Reusability You've now been given a procedure for writing GlideAjax that hopefully makes it a much more enjoyable process. You're happy that you've learned something new and that you've been able...

How to Write Smart GlideAjax Quickly [Part 2]

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Following on the heels of our [Best practices for implementing the Change Management application](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=e4edeae9dbd0dbc01dcaf3231f9...

Best practice: Make the most of standard changes

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Best practices for setting up Discovery schedules

Best practices for setting up Discovery schedules

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ServiceNow Custom Chart using ChartJS Video

ServiceNow Custom Chart using ChartJS

An Errant Programmer · over 8 years
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HGC GROWING IN TORONTO!!! 20 EXPERTS NEEDED ASAP TO JOIN OUR TEAM.

HGC GROWING IN TORONTO!!! 20 EXPERTS NEEDED ASAP TO JOIN OUR TEAM.

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HGC Is Expanding Again in Quebec!!!

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\\\\\ Article Updated to work with latest versions of ServiceNow \\\\\ So you've got a nice shiny new portal and customers are loving the new Service Catalog. Then the inevitable happens, requests...

Convert an RITM to an Incident

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As a Technical Support Engineer (TSE), most of my blogs come from experiences encountered by our customer base. PRBs are never nice, but they do offer great opportunities for blog posts. One in par...

Imports (data loads and transforms) fail after Jakarta upgrade

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Q1 2018 Quarterly Patching Targets

Q1 2018 Quarterly Patching Targets

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NowForum Europa Oppsummering

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A real shot at being bigger than Workday? we gotta be honest: we didn't see that one coming. And on the strength of those numbers, plus the company's Q2 renewal rate of 97.7%, we are moving [Servic...

ServiceNow's Surge

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How To: Find Transformation Opportunities with the Hot Air Balloon Workshop

How To: Find Transformation Opportunities with the Hot Air Balloon Workshop

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If you've ever sat in a room with a bunch of stakeholders to do roadmap planning, or asked leaders to select their biggest roadblocks to a successful organization transformation, you've probably en...

Using Anchors and Winds to Solve the Right Problems: How a hot air balloon can help you achieve your goals

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It's a common practice to use external authentication to access ServiceNow. When accessing it on the mobile platform, however, you will probably run into some issues. That's because there is curren...

Mobile HACK: Multi-provider SSO on the mobile app

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Looking Good vs. Working Well: How Design is Like Weightlifting At the gym the other day, while strength and conditioning training, I started thinking about a common challenge we have in the desig...

Looking Good vs. Working Well: How Design is Like Weightlifting

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Software crashes. Electronic components overheat and burnout. Mechanical systems fail. Shipments get lost. Customers become irate. In short, no matter how much disaster planning we do and how many ...

ServiceNow for the Avaya User

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Why Buy When You Can Build? A.K.A. What would Tim "The Tool Man" Taylor do?

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With GlideRecord, ServiceNow has quite a simple API to access its database, with good options on filtering, aggregating and querying result sets. However, it doesn't provide an easy way for you to ...

Speeding up the GlideRecord lookups in your Script Includes with Memoization

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How to Create SLAs by dot walking to the Parent Task in Kingston Video

How to Create SLAs by dot walking to the Parent Task in Kingston

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RIP Wiki

RIP Wiki

Jace's Blog · over 8 years
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