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When setting up the header for your Service Portal, you will most likely use the Menu (sp\_instance\_menu) table to define your menu items (links and dropdowns) within the Header Widget. This table...

How to customize the header menu (advanced)

Import · almost 8 years
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Embedding ServiceNow IT Ops into Slack

Embedding ServiceNow IT Ops into Slack

Import · almost 8 years
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ServiceNow & Salesforce: A Best-in-Class “Customer Experience Enablement Engine”

Import · almost 8 years
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How to install Mid Server on Windows/ Como instalar o MID Server em Windows? Video

How to install Mid Server on Windows/ Como instalar o MID Server em Windows?

Import · almost 8 years
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London release is now available

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ServiceNow Software Release Fact Sheet: London

ServiceNow Software Release Fact Sheet: London

Import · almost 8 years
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What user-to-user breakout sessions would you like to see at the upcoming SNUG on 9/26?

What user-to-user breakout sessions would you like to see at the upcoming SNUG on 9/26?

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I realized recently that I subconsciously cringe at when I hear someone say “we need Asset Management”! I know it’s because each person within earshot has a different definition for what that means...

We Need Asset Management!

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Have you ever called a customer service number to get an answer to a question or make a request, only to be bounced from one agent to another like the ball in a pinball machine? It's just as bad on...

The Virtual Agent chatbot solution will change the way you handle requests in London

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Great opportunity at Discover Financial Services (Discover Card brand based in Chicago-suburbs. Please read more about this open position, and apply directly via this link below for consideration! ...

ServiceNow HR Administrator Opportunity

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Episode topics include: Code snippets can be found in the [GitHub repository.](http://bit.ly/2A6tkjz) Community Live Stream is a show for ServiceNow admins and developers who want to go beyond ge...

Video: Community Live Stream - 2018-09-04

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: ADVANCED Assumes having taken the class [SSNF](https://nowlearning.s...

Scripted String Matching Techniques - Part 4 (Smith-Waterman)

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Bootstrapping Business Rules

Bootstrapping Business Rules

Import · almost 8 years
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Hi All, I was just trying this Easy Import functionality which is provided by Service Now, but I found something while using it. So let me tell you scenario I was performing : I had one customiz...

Easy Import Functionality don't work when fields are read only on table.

Import · almost 8 years
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Pondering the GlideAggregate Object (Advanced)

Pondering the GlideAggregate Object (Advanced)

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Scripted String Matching Techniques - Part 3 (Jaro-Winkler)

Scripted String Matching Techniques - Part 3 (Jaro-Winkler)

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This page lists the Performance Analytics content packs that should be activated with any paid-for Performance Analytics entitlement. Cross-reference each plugin with the version of ServiceNow inst...

Performance Analytics Standard Plugins

Import · almost 8 years
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8.o SNUG - Pesquisa de Satisfação

8.o SNUG - Pesquisa de Satisfação

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ATF Steps for Change Risk Assessment [HOWTO]

ATF Steps for Change Risk Assessment [HOWTO]

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Now on Now: How ServiceNow Uses IT Operations Management

Now on Now: How ServiceNow Uses IT Operations Management

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Agradecimento - 8.o SNUG São Paulo

Agradecimento - 8.o SNUG São Paulo

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What to Expect When You’re Upgrading ServiceNow Video

What to Expect When You’re Upgrading ServiceNow

Import · almost 8 years
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London communications package

London communications package

Import · about 8 years
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Episode topics include: Code snippets can be found in the [GitHub repository.](http://bit.ly/2A6tkjz) Community Live Stream is a show for ServiceNow admins and developers who want to go beyond ge...

Video: Community Live Stream - 2018-08-29

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Serverless integration of ServiceNow and grafana - lesson learned.

Serverless integration of ServiceNow and grafana - lesson learned.

Import · about 8 years
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