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At the Now Summit in New York City on November 13, 2018, Mark Sutton from Bain Capital sat down with attendees for a Q&A session on their approach to managing security operations and vulnerability ...

Bain Capital's Security Operations Journey with Security Incident Response and Vulnerability Response

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Redirect URL - setRedirect function samples

Redirect URL - setRedirect function samples

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How do I find potential certified partners?

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One of our business requirements includes customization of "From" and "Reply To" email addresses for all customer-facing outbound emails. While I understood how to achieve this within notification ...

Scripting with Email Client Templates

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Glide Ajax

Glide Ajax

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" Use of Server side script( g_scratchpad) and client side script "

" Use of Server side script( g_scratchpad) and client side script "

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Hello, This series of articles will help you understand what in Service Portal and how the pages and widgets are related to the Service Portal. What does a Widget mean in Service Portal ? Widget...

Article to help understand how to create Widgets and how to embed a Widget

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Episode topics include: Code snippets can be found in the [GitHub repository.](https://github.com/chucktomasi/sn-community-live-stream/tree/master/2018-12-18) Community Live Stream is a show for ...

Video: Community Live Stream - 2018-12-18

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The [Time card Management](https://docs.servicenow.com/bundle/london-platform-administration/page/administer/task-table/concept/time-card-management.html) feature enables users track their time for...

Understanding Time Card approval and data flow

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Episode 46: IBM Watson on the Now Platform

Episode 46: IBM Watson on the Now Platform

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TechBytes Episode 46: IBM Watson on the Now Platform

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The setRedirectURL() function does not work in the Portal, as documented [here](https://hi.service-now.com/kb%5Fview.do?sysparm%5Farticle=KB0621041). If your page has a form widget for example, any...

A work-around for setRedirectURL() in the Portal

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What is a Service portal ? Here Service Portal is a portal framework which provides a responsive mobile friendly user experience to the standard UI. It is an alternative to the Content Management ...

Understanding the core concept of Service portal and anatomy of the portal

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Episode topics include: Code snippets can be found in the [GitHub repository.](https://github.com/chucktomasi/sn-community-live-stream) Community Live Stream is a show for ServiceNow admins and d...

Video: Community Live Stream - 2018-12-17

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※試験言語設定についての情報を追加しました（2021年3月） ※最新環境に合わせて内容を更新しました（2023年6月） こんにちは！ ServiceNowのスキルがある程度ついてきたかな？と思ったら、それを正式に証明するためにもぜひ資格を取得されてはいかがでしょうか。 ServiceNow Training & Certificationチームから、資格取得のためのご案内です。 ...

ServiceNow認定資格取得ガイド

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Importing Knowledge Article from MS Word

Importing Knowledge Article from MS Word

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In a [famous study](http://danariely.com/2008/05/05/3-main-lessons-of-psychology/) on organ donations, researchers found that simply changing the default option in Survey from checking a box to be...

Best practices for writing effective surveys

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CSV to JSON Converter

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Episode topics include: Code snippets can be found in the [GitHub repository.](https://github.com/chucktomasi/sn-community-live-stream) Community Live Stream is a show for ServiceNow admins and d...

Video: Community Live Stream - 2018-12-14

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Do you have requirement to hide a form section based on some conditions? And the function setSectionDisplay()is not working. You landed to a right place. You have section name having few words an...

Hide section via script and crazy behavior of setSectionDisplay()

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Service Portal Widget - How to achieve a Vertical Navigation Bar - Free Stuff

Service Portal Widget - How to achieve a Vertical Navigation Bar - Free Stuff

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Minnesota SNUG Lab on Asset

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ITSM Fundamentals TOKYO 1213-1214

ITSM Fundamentals TOKYO 1213-1214

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A question or request that Customer Support commonly receives from our users is whether there is a way to create a report that will [display data from two or more datasets](http://bit.ly/KBReportMu...

Creating a report based on more than one Dataset (multiple datasets)

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Making QR codes "dynamic"

Making QR codes "dynamic"

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