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Here is how you can make an update set as your current update set. Example: _var gsus = new GlideRecord("sys\_update\_set");_ _gsus.initialize();_ _gsus.application ='global';_ _gsus.name = '...

Make an update set as your current update set via Script

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Create a Table via Script

Create a Table via Script

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I am new to ServiceNow. Does anyone know how to either share ownership or transfer ownership of a dashboard? I know how I can share to either view or edit the dashboard, but not how to have multipl...

Question: Transfer or Share Ownership of a Dashboard

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Domain Separation in ServiceNow Tutorial3 Branding Video

Domain Separation in ServiceNow Tutorial3 Branding

ServiceNow Workshops · over 7 years
SDS SwPIS
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Domain Separation in ServiceNow Tutorial2 Video

Domain Separation in ServiceNow Tutorial2

ServiceNow Workshops · over 7 years
SDS SwPIS
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Domain Separation in ServiceNow Tutorial1 by Rajesh Jain Video

Domain Separation in ServiceNow Tutorial1 by Rajesh Jain

ServiceNow Workshops · over 7 years
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What is problem management? Problem management is one aspect of ITIL implementation that gives many organizations headaches. The difficulty lies in the similarity between incident management and p...

Problem Management process In IT industries

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The List and Form page is available in Service Portal with id=lf. Table and filter parameters need to be specified to show some records in the list part (e.g., ?id=lf&table=incident&filter=caller\_...

Fix List and Form page to save records properly in Service Portal

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Quick challenge: How well do you know the Now Platform? Video

Quick challenge: How well do you know the Now Platform?

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Complete Virtual Agent Setup & Integration with Slack

Complete Virtual Agent Setup & Integration with Slack

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I had a request from my users to allow delegates to approve time cards since it's not supported OOB. The good news is I was able to accomplish this by modifying 2 business rules (I actually created...

How to allow delegates to approve time sheets

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A question that comes up pretty often on the community on how to make attachment mandatory on certain catalog items. I was asked to redo this since I have a old video of one way which had crappy r...

Episode 9 - Making attachments mandatory on certain catalog items

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Post upgrade to London, have you ever faced issues with new client side scripts that uses DOM objects like document.getElementByID, gel or jQuery or prototype or window objects and they are not wor...

Isolate Script in London

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Open Source Activity Formatter

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Few of the most common problems that occurs in Update set: 1.?? Error type: Missing object Example: “Could not find a record in sys\_ui\_policy referenced in this update” 2.?? Error type: Coll...

Types of Errors in Update set

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To configure security measures that are effective, easily maintained, and scalable , ServiceNow utilizes access control list (ACL) rules to control what data users can access and how they can acces...

Best practices for creating ACL

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One of the most commonly used authentication mechanisms when you consume or produce a web service is Basic Authentication. Basic Authentication requires two credentials If your requirement is to a...

Restrict an endpoint from Basic Authentication

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In episode 7 the question came up how to setup dependencies between e.g. select boxes or other type of variables. So in this video we are going through a couple of ways to do this. Script used in ...

Episode 8 - Different kind of dependencies within the Service Catalog Variables

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This article explains how to use different language packs and how to deal with translations (or) customize translations. The attached pdf contains How to translate a Table Field value How to tr...

HR Module - Language packs, Translate text and Translate field Messages, Guided Tour Translations

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Utility : How to query sql server from servicenow using a script

Utility : How to query sql server from servicenow using a script

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Orchestration - Password reset tool customization to run powershell scripts

Orchestration - Password reset tool customization to run powershell scripts

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ServiceNow Fundamentals TOKYO 1225-1227

ServiceNow Fundamentals TOKYO 1225-1227

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Some time requirement come up to set Order Guide name on Request \[sc\_request\] table. So that user can see a report based on order guide to implement it we need to follow this. When user submit ...

Set Order guide name on your Request table

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Here we go through how to setup a dependency between two variables. Depending on what you choose on variable A the choices on variable B is filtered. For this case we are doing this within the new...

Episode 7 - Multi-row variable set - Part 2

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Hello, https://hi.service-now.com/kb\_view.do?sysparm\_article=KB0714632. https://community.servicenow.com/community?id=community\_question&sys\_id=8fc10749db2aef806c1c02d5ca9619fb There is an ...

Variable Information of Catalog Item in Question and Value format.

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