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For our second sprint, our focus was the following: 1) Walking through all the configurations under the Project Administration settings in PPM. 2) Mapping all the roles and security groupings...

PPM Blog #4 - Sprint 2 - Base Config

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Okay, so we are now in full implementation mode. A few of the key items we have completed are: • Project kick-off - I included our presentation with scope statement • Upgraded to London. • A...

PPM Blog #3 - Ready set go, Sprint 1 - Analysis / Validation

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Webinar Q&A: How a Healthy CMDB helps you deliver great service quality

Webinar Q&A: How a Healthy CMDB helps you deliver great service quality

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Hello All, I want to create one notification on customized table or sc\_req\_item table, but I want the "alm\_asset" table information on table format mentioned below ![image](https://community.s...

I want to create an email script with mentioned format for the alm_asset table?

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Hi, In this article, I will share the steps on how to trigger an email notification if the assignment group on a particular incident changes more than once. I noticed that this seems to be a very ...

Setup email notification using Business rule.

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This is just a quick article which I hope people will find useful. I was using Flow Designer to populate a task record's Description field using the "Create Task Record" action that comes with the...

Adding Multiple Lines/Line Breaks to a Description using Flow Designer

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Previously, we discussed what [Change Approval Policies](community?id=community%5Fblog&sys%5Fid=d00c9e02db1b6b404abd5583ca96199d) are, [how to use them](community?id=community%5Fblog&sys%5Fid=d00c9...

Applying Change Approval Policies to DevOps

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As mentioned in the [first blog](community?id=community%5Fblog&sys%5Fid=d00c9e02db1b6b404abd5583ca96199d) in this series, we include one change approval policy for the Normal change request type an...

Using Change Approval Policies

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WEBINAR: ServiceNow Virtual Agent – Boost employee self-service, productivity and CSAT

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WEBINAR: Best Practices In Workflow Management

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Shortcut GlideRecord Queries with get

Shortcut GlideRecord Queries with get

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Hands-on with GlideRecord query

Hands-on with GlideRecord query

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Ever have some code you just can't find? Well I made an app to make it easy to search for the code. Really its just exposing the Studio Search to many more tables. But I thought I'd post about it h...

Code Search

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In the London release of event management, ServiceNow introduced alert management and using the flow designer subflows to create incidents, knowledge articles, application launch, and remediation. ...

Using Flow Designer to Create a Customized Incident with Event Management

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Change Approval Policies are a new feature of the Change Management application in the Madrid release. They allow approvals to be tailored for your change management processes through configuration...

Change Approval Policies

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ITSM Consultant's needed in Bellevue!

ITSM Consultant's needed in Bellevue!

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Episode topics include: Code snippets can be found in the [GitHub repository.](https://github.com/chucktomasi/sn-community-live-stream) Community Live Stream is a show for ServiceNow admins and d...

Video: Community Live Stream - 2019-01-30

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Create a simple SNMP Classifier. The patterns edition Video

Create a simple SNMP Classifier. The patterns edition

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ServiceNow Fundamentals TOKYO 0130-0201

ServiceNow Fundamentals TOKYO 0130-0201

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SNUG posting as a reminder - There are people not registered I expect to see. :) FEB 7th

SNUG posting as a reminder - There are people not registered I expect to see. :) FEB 7th

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Learning with Style

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Episode topics include: Code snippets can be found in the [GitHub repository.](https://github.com/chucktomasi/sn-community-live-stream/tree/master/2019-01-29) Community Live Stream is a show for ...

Video: Community Live Stream - 2019-01-29

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Question from community how to limit access to attachments. Requirements are that a end user shouldn't see attachments that has been uploaded by a user that has a role. Video was created in the Ma...

Episode 12 - Limit access to Attachments through ACL

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Moving Your Organization Forward with Agile Adoption

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I Didn’t Want to Have to Call in the First Place…

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