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Note: \[October 2021\] This article has been updated to use the new AI Search engine. When you are searching for knowledge base articles in your ServiceNow instance, you probably already know tha...

Knowledge Byte #5 - Searching for Knowledge from your browser's address bar

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Demand management

Demand management

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Vulnerability Response Process Explained (Automated Part)

Vulnerability Response Process Explained (Automated Part)

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1\. Create a Notification Email Script: ![image](https://community.servicenow.com/community/image/serverpage/image-id/153369iC888D556CEAFC571/image-size/large?v=v2&px=999) attachPhoto(); functio...

How to add photo of 'Assigned to' onto email notification

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Another seamless upgrade..... ServiceNow Madrid release is now live across all our environments - A faultless execution and a great job by everyone involved. [emirates](https://www.linkedin.com/fe...

Madrid is live in Production..........

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Officially there isn’t a way to customize Demand Workbench; this can be an issue if you need to stop the creation of artifacts from the context menù (like project or enhancement). ![Demand workben...

Disable Create Project from Demand Workbench

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Searching the Community with Chrome's Address Bar

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JC
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Business rules / O que é uma Business rules - Regra de negócio? Como ela funciona?

Business rules / O que é uma Business rules - Regra de negócio? Como ela funciona?

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One of my junior developers came to me a couple of weeks back after inheriting some code from a previous team at one of our current clients. He had a - not unreasonable - question about the code h...

Code Refactoring - A Cautionary Tale

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Great experiences should improve productivity and value, but investments in user experience often fail to ‘go to the source’ to understand where productivity can be improved. We’ve identified thre...

3 Essentials to Improving User Experience with ServiceNow

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How to configure hint field? / Como configurar o hint de um campo?

How to configure hint field? / Como configurar o hint de um campo?

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We were very sad to hear the passing of Damien Purcell who was chair of the SNUG in Ireland. Damien was Group IT Service Delivery Manager at Bank of Ireland and had honour of being the first SNUG ...

Damien Purcell – Most grateful thanks and RIP

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With Security Incident Response (SIR), manage the life cycle of your security incidents from initial analysis to containment, eradication, and recovery. Security Incident Response enables you to ge...

Security Incident Response Setup / Configuration Understanding.

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Looking for a Software Engineer CERN Geneva Switzerland

Looking for a Software Engineer CERN Geneva Switzerland

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System Clone / Como solicitar clone de ambiente?

System Clone / Como solicitar clone de ambiente?

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Matrix report Dashboard

Matrix report Dashboard

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Next servicenow Developer Meetup March 12th @ 6:00 PM Hosted at mattersight located on 7700 France Ave S., Edina, MN It'll be a "lab" of some sort, but I'm looking for input, feel free to comment...

March 12th Developer Meetup

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I was wondering how many user records in my instance did not have a corresponding HR Profile record created. I couldn't seem to find this elsewhere on the community, so I figured I'd share. Runnin...

Find User records which do not have an HR Profile record.

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Copy Call data on catalog item variables

Copy Call data on catalog item variables

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No artigo abaixo, será demonstrado como aplicar turno de horário comercial (8 x 5) em SLA incluindo horário de almoço. 1 - Na tabela de "cmn\_schedule" crie uma nova programação conforme abaixo. ...

SLA - Criar turno 8 x 5 com horário de almoço

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Scripts: Convert epoch to date

Scripts: Convert epoch to date

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So usually when you are pulling data from a data source, unless there is an attribute that specifically calls out whether a record is active or inactive, data sources will usually only return activ...

Deactivating records not found in a data source

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The ServiceNow Agent app was recently released on app stores, and [documentation is already available](https://docs.servicenow.com/bundle/madrid-mobile/page/administer/tablet-mobile-ui/concept/mobi...

Using additional icons in the ServiceNow Agent app

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Buenas, Se busca administrador Servicenow para importante banco internacional. La posición es en Madrid. Si estás interesado me puedes contactar por mensaje privado y te pondré en contacto con la...

Administrador Servicenow para banco internacional en Madrid se busca

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Buenas, Se busca administrador Servicenow para importante banco internacional. La posición es en Madrid. Si estás interesado me puedes contactar por mensaje privado y te pondré en contacto con la...

Posición de Administrador Servicenow para importante banco internacional en Madrid

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