ServiceNow News
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For the past 12 years, ServiceNow has hosted Knowledge and gathered the best and brightest for keynotes, breakout sessions, hands-on labs, networking, and so much more. Knowledge continues to grow ...
Join us on the Road to Knowledge, a new ServiceNow podcast series!
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Get a quick sneak peek at our "My Tickets" page that's part of our RocketFuel UI Widget System for Service Portal. It provides an easy to use interface for seeing all "tickets" across multiple dep...
My Tickets page in Service Portal - New widget by NewRocket
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In Madrid there is a new functionality that will greatly reduce time and effort that we are spending on adding validations to the variables on the catalog form. The new feature is _Variable Validat...
Variable Validation Regex on Madrid - Steps to Implement
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With Unified Communications (UC) replacing legacy Audio Visual (AV) systems ServiceNow users can take advantage of this opportunity to finally make AV a full IT function.
AV has always been an odd...
Leveraging Servicenow to transition AudioVisual to Unified Communications
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This is one of my favorite 3rd party tools for ServiceNow. It offers a ton of "one click" functionality for admins & devs to the header, navbar, & impersonation menus. Never dumpster dive in your ...
Making Admin & Dev life easier with UI16 Developer Patch
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In Service Portal, we don't get the Copy permalink feature in the KB article that we have in a KB article in the normal desktop view. There are a lot of questions around the same in the community. ...
Adding Copy Permalink in a Knowledge base article in Service Portal
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1 -Type “sys\_properties.list” on the filter navigator
2 – Sear...
How to Show "Save", "Insert" and "Insert and Stay" buttons on forms
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If you have recently upgraded to [Kington patch 12](https://docs.servicenow.com/bundle/kingston-release-notes/page/release-notes/quality/kingston-patch-12.html), you may notice that your catalog se...
How to Fix your Catalog Search on Service Portal if Type Ahead Search Doesn’t Return Results in Kingston
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Hi Everyone,
Came across an observation which might help-
While we were creating a record producer- user had to select value from dropdown (say 1,3,5)- based on this selection- some questions sho...
Making variables mandatory in record producer (that comes from dropdown)
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The following may help if you would require a report that tracks assignment group changes via the incident table. Having a historical view of [Assignment Group](https://docs.servicenow.com/bundle/l...
How to Create a Historical Report Based on Assignment Group Changes on the Incident Table
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iFrame code<iframe src="https://omny.fm/shows/servicenow-cloudcast/the-road-to-knowledge-the-servicenow-brand/embed?style=Cover" w...
The Road to Knowledge: The ServiceNow Brand - ServiceNow Community Podcasts
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