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🚫 Stop Hard-Coding Sys IDs in ServiceNow Code (Best Practice You Shouldn’t Ignore)
Hard-coding sys\_ids in scripts is one of the most common (and costly) anti-patterns in ServiceNow development. ...
SN Learning Best Practice#1: Why Hard-Coded Sys IDs Are a Problem?
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7 months
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As ServiceNow developers, we've all seen the temptation to drop a sys\_id directly into a business rule for assignment logic. It works... until it doesn’t.
In this episode of Did You Know: Best Pr...
Clean Assignment Logic in ServiceNow. Stop Hardcoding sys_ids!
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7 months
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Got SAM questions? We've got answers — 989 of them.
Throughout 2025, ServiceNow customers brought their toughest Software Asset Management questions to our monthly Office Hours sessions. Now, all ...
SAM Office Hours: Complete Q&A Archive
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7 months
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About This Document
This document contains 74 questions and answers from the SAM Office Hours session held on December 16, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow c...
SAM Office Hours Q&A December 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 24 questions and answers from the SAM Office Hours session held on December 2, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cu...
SAM Office Hours Q&A December 2025 | EMEA/APAC Session
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7 months
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About This Document
This document contains 82 questions and answers from the SAM Office Hours session held on November 18, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow c...
SAM Office Hours Q&A November 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 30 questions and answers from the SAM Office Hours session held on November 4, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cu...
SAM Office Hours Q&A November 2025 | EMEA/APAC Session
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7 months
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About This Document
This document contains 89 questions and answers from the SAM Office Hours session held on October 21, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cu...
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SAM Office Hours Q&A October 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 69 questions and answers from the SAM Office Hours session held on September 16, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow ...
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SAM Office Hours Q&A September 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 119 questions and answers from the SAM Office Hours session held on July 15, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cust...
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SAM Office Hours Q&A July 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 151 questions and answers from the SAM Office Hours session held on August 19, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cu...
SAM Office Hours Q&A August 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 111 questions and answers from the SAM Office Hours session held on June 17, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cust...
SAM Office Hours Q&A June 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 133 questions and answers from the SAM Office Hours session held on May 20, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow custo...
SAM Office Hours Q&A May 2025 | AMS/EMEA Session
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7 months
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About This Document
This document contains 107 questions and answers from the SAM Office Hours session held on April 15, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cus...
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SAM Office Hours Q&A April 2025 | AMS/EMEA Session
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7 months
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Stop Hardcoding! Best Practices for Assignment Logic in ServiceNow
ServiceNow Dev Program
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7 months
As a strategic partner, REDE Consulting helps you move beyond a "check-the-box" mentality to a state of Continuous Confidence . Below is a DORA Readiness Assessment framework designed for a 2026 fi...
DORA Readiness Assessment & ServiceNow Mapping
REDE Consulting
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7 months
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Stepping into a senior ServiceNow role isn't just about knowing the platform-it's about mastering architecture, governance, integrations, and leadership. Whether you’re preparing for an interview, ...
The Ultimate Question Bank for Senior ServiceNow Professional & Consultants
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7 months
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Has reading through documentation ever felt like stepping into a new world of jargon and words that you don’t know the meanings of?
Guess what - we have created a glossary to make the experie...
We've created a CSM glossary - just for you!
New article articles in ServiceNow Community
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7 months
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Analyzing work that takes longer to route than resolve - Process Mining Use Case Series
ServiceNow Community
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7 months
SNT Configure and Use Metrics | ServiceNow Tutorials
GlideFast Consulting
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7 months