ServiceNow News
52964 items
Session Code: LAB1615
Presenter(s): Shayan, Adam
Company(s): ServiceNow, ServiceNow
Abstract:
This highly technical lab is for all the Performance Analytics and reporting administrators out th...
Performance Analytics 302: Deep dive for Performance Analytics and reporting admins
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over 7 years
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"Invisible IT" said the CIO: The story of how we delivered it
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over 7 years
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Session Code: LAB1612
Presenter(s): Dale, Matt
Company(s): ServiceNow, ServiceNow
Abstract:
Focusing executives, service owners, and front-line workers on the same business outcome is not an e...
Performance Analytics 202: Achieving continual service improvement
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over 7 years
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Session Code: LAB1313
Presenter(s): Mohammad, Abed
Company(s): ServiceNow, ServiceNow
Abstract:
In order to get the most out of ITOM Event Management, it's important to have proper association...
The binding problem: Advanced strategies in associating alerts to CIs
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over 7 years
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Panel: Request management expert discussion: Portal and Walk-up Experience
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over 7 years
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Transforming Transamerica's employee experience with speed and excellence on the ServiceNow Platform
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over 7 years
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Session Code: BRE1494
Presenter(s): Lindsey
Company(s): US Agency for International Development
Abstract:
USAID is a government agency responsible for administering civilian foreign aid global...
USAID and HRSD: A launchpad for a better employee experience in the federal government
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over 7 years
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Session Code: LAB1608
Presenter(s): Jagadeesan, Tara
Company(s): ServiceNow, ServiceNow
Abstract:
As a reporting administrator or guru, your organization looks to you when they need to find th...
Reporting 301: Reporting for the experts and administrators
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over 7 years
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Session Code: BRE1621
Presenter(s): Ashley, Dean
Company(s): Virgin Trains
Abstract:
The rail travel industry has a longstanding challenge of delivering a positive passenger experience during ...
Back on track with Virgin Trains’ disruption application
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over 7 years
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Session Code: CSS1575
Presenter(s): Timothy
Company(s): Lloyds Banking
Abstract:
Have you ever gone live with the perfect solution, and had everyone hate it? We sure have! Come to this session...
Organizational change management FTW!: Realizing Business Value
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over 7 years
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Retiring the bullhorn: Becton Dickinson's journey to transform diabetes care
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over 7 years
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Road to Rio: Equinix’s managed services journey using ServiceNow
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over 7 years
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Improving the customer experience with Customer Service Management
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over 7 years
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