ServiceNow News
52967 items
Session Code: PTS1739
Presenter(s): Hakan
Company(s): ServiceNow
Abstract:
AIOps proposes a very sensible solution for some of the main challenges we face in our IT. But so far, organizations ...
AIOps provides more value when combined with better experience
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Session Code: PTS1737
Presenter(s): Sree
Company(s): ServiceNow
Abstract:
Organizations across the board are driven to provide more compelling customer experience. These customer experiences a...
Establish complete visibility of your infrastructure and applications with Discovery and Service Mapping
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Prioritize and respond quickly to critical vulnerabilities with ServiceNow
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Successfully socializing HR shared services with long-tenured employees
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Session Code: KBP1836
Presenter(s): Nitin, Joe, Saar, Liah
Company(s): ServiceNow, Epicor, Amdocs, NICE
Abstract:
Customer Service Management might be considered one of ServiceNow's newest sol...
Panel: Meet the pioneers of Customer Service Management
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Session Code: KBP1699
Presenter(s): Aps, Faisal, Gunnel, Yaron, Gus
Company(s): ServiceNow, Optus VSAT, Telia Company , Optus VSAT, TELUS
Abstract:
Hear from IT and Business leaders in telecom...
Panel: ServiceNow enabling digital transformation in telecommunications
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Global Public Sector: Adoption and challenges from around the world
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Session Code: KBP1627
Presenter(s): Nathalie, Lyanne, Barbara, Jeff, Michael, Erik
Company(s): Edith Cowan University Western Australia, ServiceNow, ServiceNow, Duke Health, Michigan Medicine HIT...
Panel: Delivering a patient experience across the continuum of care
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Panel: Boost DevOps success by switching from managing change to enabling change
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Customer Panel: Delivering a next-gen employee experience using chat
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over 7 years
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Session Code: KBP0407
Presenter(s): Kevin, Bill, Clark, Drew, Lyanne
Company(s): Baylor Scott & White Health, John Muir Health, Scripps Health, ServiceNow, ServiceNow
Abstract:
With increasing...
Panel: Innovation in healthcare with ServiceNow yesterday, today, and beyond
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over 7 years
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Calculate outcomes: Baseline and track performance, usage KPIs, and metrics
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over 7 years
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Session Code: CSS1658
Presenter(s): Stuart, Paul
Company(s): ServiceNow, ServiceNow
Abstract:
You want the best possible implementation of ServiceNow, but doing it alone may not be the best wa...
Plan with experts: Find, manage, and coordinate capable, certified partners
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over 7 years
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Plan a program: Proven governance and service management strategies
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over 7 years
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Session Code: CSS1462
Presenter(s): Severin, Nicole, Cal
Company(s): Red Hat, Red Hat, Red Hat
Abstract:
Red Hat’s 12,000+ employees are in 85 offices in more than 35 countries. With over 400 ...
Achieve outcomes: communicate value, get executive support, implement successfully
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