ServiceNow News
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Streamlining your workflows plays a key part in reducing redundancy across your legacy systems, helping you increase efficiency and accelerate the retirement of technical debt. While the concept is...
NEW Success Playbook: Consolidate your ServiceNow production instances
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We here at ServiceNow understand how important it is to track and improve upon the return your company gets from the technology you’ve invested in. Naturally, you should also be equipped with the k...
NEW Success Playbook: Realize and manage value from your ServiceNow investments
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Like real estate let's start with location.
As the IT brings AV (Audio Visual) into the enterprise there are some facets that make AV unique and there are others that are the same as any other ent...
Your Audio Visual CMDB...or AVCMDB Step One: Location
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Different people in your company have different goals, and they take different actions to achieve them. ServiceNow’s Performance Analytics product gets the right information to each of them, right ...
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Performance Analytics—the right information, right on time
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Every so often the question comes up "How can I make one drop down dependent on the value in another?" and, while there are several ways to accomplish this, the easiest one is using a feature built...
Create a dependency between two fields on a Catalog Item - Lookup multiple choice, Lookup select box, List Collector
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ServiceNow Scripting Best Practices - Part 4
ServiceNow by Mohit Yadav
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over 6 years
Getting started with Service Portal - providing top-notch end user experience
Kloves Inc.
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over 6 years
A question that I see come up from time to time would be, how do you add variables to be displayed on a task using a script instead of using the slush bucket on the activity task itself within the ...
Adding Variables to a Task via a script instead of using the slush bucket within a workflow for a Catalog Item
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Hi there,
A few weeks ago we've setup a custom Virtual Agent Service Portal widget with a feature bubble. A feature bubble similar to the one on the [HI Service Portal](https://hi.service-now.com)...
Virtual Agent feature bubble (2), auto display after N seconds
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Recently we have worked on very interesting task with less coding.
When someone deleting their record from table we need to send email to same respective user through Before Delete Business rule a...
When table records deletion, sent an Email to respective Users through Event Queue , Email notifications and Events.
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The first step is to set up a 'Processor' record to handle the export. & UI action to call the processor.
There are 2 ways to set up the processor & Ui action.
1\. You can try importing the attac...
How to move catalog item completely from one instance to other instance along with variables, Variable sets, client scripts, Ui policies.
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