ServiceNow News
53026 items
Short video documenting how we added a Journal field to the cmdb\_ci table, then linked it to the activity feed to audit with.
Adding journal fields (or others) to tie into Activity Filter on any table other than Task [task]
Import
·
over 5 years
www.servicenow.com
cache
glide.installation.production
~~can be set to "false" in sub-prod instances~~ \> should not be changed! See why here
<https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB...
sys property to check if instance is prod instance -- DO NOT CHANGE IT!
Import
·
over 5 years
www.cloudminus89.com
cache
[Music] i&39;m chris tessie with glad fast consulting today we&39;re going to be going over a tutorial on how to extend discovery and service mapping patterns to bring back additional data ...
Video
ITOM: Extending Discovery/Service Mapping Patterns | ServiceNow Tutorials
Import
·
over 5 years
Here are the Highlights for the Quebec release
Manage and track demands in your functional currency, project currency, or a local currency using the Multicurrency feature in Demand Management.
U...
Quebec features for Project Portfolio Management (PPM)
Import
·
over 5 years
www.servicenow.com
cache
Using Performance Analytics, you can create a KCS Program Metrics dashboard. Providing monthly information from the knowledge bases useful to knowledge creators and their managers, it shows data re...
Want to build your own KCS Program Metrics Dashboard in Performance Analytics? Here's how!
Import
·
over 5 years
www.servicenow.com
cache
var item \= new GlideRecord("sc\_req\_item");
item.addQuery("sys\_id", current.sysapproval); item.query(); while (item.next()) { var set \= new GlideappVariablePoolQuestionSet(); set.setRequestID...
Email notification script: catalog item variables and attachments; template.space();
Import
·
over 5 years
www.cloudminus89.com
cache
The CSDM is a conceptual data framework based on the physical traits of ServiceNow's Configuration Management database.
Customers often overlook the CSDM but, in late 2019 ServiceNow released in...
The Common Service Data Model (CSDM) on ServiceNow
News | MavenNext | ServiceNow Partner
·
over 5 years
www.mavennext.com
cache
Dear Colleagues,
The start of a new year brings on new ITSM projects and initiatives. Is the implementation of a configuration management database one of them? If so, why not get a jump on it by j...
ITSM Event Announcement: Challenges of CMDB practice and implementation. January 28th 2021, 11:00 a.m. PDT / 2:00 p.m. EDT
Import
·
over 5 years
www.servicenow.com
cache
When setting dependencies on applications to be submitted in Store it is sometimes necessary to define a specific scoped application and version on which your application should depend. This articl...
How to set your App dependency on another ServiceNow Store App
Import
·
over 5 years
www.servicenow.com
cache

Closing the time gap between the moment a customer has a question or problem and de...
Early stage or advanced, there's more ways to benefit from knowledge in customer service
Import
·
over 5 years
www.servicenow.com
cache
Create a Module For a Dashboard - ServiceNow Shortcuts
AAspenNow Solutions
·
over 5 years
ServiceNow Data Stream Action walkthrough and YouTube Example
Göran Lundqvist
·
over 5 years
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
| What is...
Creating your own Virtual Agent Text Input Format Validators
Import
·
over 5 years
www.servicenow.com
cache
Integrations well is not something new. Thanos used it in a way. If you are a Marvel fan then you can understand that the six Infinity Stones – Space, Mind, Reality Power, Time, and Soul – are all ...
Technical Requirement Gathering for an Integration
dhruvsn
·
over 5 years
dhruvsn.wordpress.com
cache
DG