ServiceNow News
53008 items
Executive Summary
On December 13, 2020, Reuters reported that malicious actors had gone after both the U.S. Department of Treasury and the U.S. Department of Commerce.
Microsoft analyzed the atta...
Threat Hunting, Security Incident Response, and Vulnerability Response with ServiceNow for SUNBURST and SUPERNOVA Attacks
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over 5 years
www.servicenow.com
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On December 16, 2020, SolarWinds published security advisory note and recommend customers to upgrade Orion Platform v2020.2 with no hotfix or 2020.2 HF 1 to upgrade to Orion Platform version 2020.2...
Threat Hunting, Security Incident Response, and Vulnerability Response with ServiceNow for SUNBURST and SUPERNOVA Attacks
Import
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over 5 years
www.servicenow.com
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A ServiceNow Partner can help organizations implement or maintain ServiceNow products. Additionally, there are plenty of benefits to hiring consultants and leveraging their experience.
Let us ima...
3 Benefits of Using a ServiceNow Partner for Projects and Implementations
News | MavenNext | ServiceNow Partner
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over 5 years
www.mavennext.com
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Short video documenting how we added a Journal field to the cmdb\_ci table, then linked it to the activity feed to audit with.
Adding journal fields (or others) to tie into Activity Filter on any table other than Task [task]
Import
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over 5 years
www.servicenow.com
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glide.installation.production
~~can be set to "false" in sub-prod instances~~ \> should not be changed! See why here
<https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB...
sys property to check if instance is prod instance -- DO NOT CHANGE IT!
Import
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over 5 years
www.cloudminus89.com
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[Music] i&39;m chris tessie with glad fast consulting today we&39;re going to be going over a tutorial on how to extend discovery and service mapping patterns to bring back additional data ...
Video
ITOM: Extending Discovery/Service Mapping Patterns | ServiceNow Tutorials
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over 5 years
Here are the Highlights for the Quebec release
Manage and track demands in your functional currency, project currency, or a local currency using the Multicurrency feature in Demand Management.
U...
Quebec features for Project Portfolio Management (PPM)
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over 5 years
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Using Performance Analytics, you can create a KCS Program Metrics dashboard. Providing monthly information from the knowledge bases useful to knowledge creators and their managers, it shows data re...
Want to build your own KCS Program Metrics Dashboard in Performance Analytics? Here's how!
Import
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over 5 years
www.servicenow.com
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var item \= new GlideRecord("sc\_req\_item");
item.addQuery("sys\_id", current.sysapproval); item.query(); while (item.next()) { var set \= new GlideappVariablePoolQuestionSet(); set.setRequestID...
Email notification script: catalog item variables and attachments; template.space();
Import
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over 5 years
www.cloudminus89.com
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The CSDM is a conceptual data framework based on the physical traits of ServiceNow's Configuration Management database.
Customers often overlook the CSDM but, in late 2019 ServiceNow released in...
The Common Service Data Model (CSDM) on ServiceNow
News | MavenNext | ServiceNow Partner
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over 5 years
www.mavennext.com
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Dear Colleagues,
The start of a new year brings on new ITSM projects and initiatives. Is the implementation of a configuration management database one of them? If so, why not get a jump on it by j...
ITSM Event Announcement: Challenges of CMDB practice and implementation. January 28th 2021, 11:00 a.m. PDT / 2:00 p.m. EDT
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over 5 years
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When setting dependencies on applications to be submitted in Store it is sometimes necessary to define a specific scoped application and version on which your application should depend. This articl...
How to set your App dependency on another ServiceNow Store App
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over 5 years
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Closing the time gap between the moment a customer has a question or problem and de...
Early stage or advanced, there's more ways to benefit from knowledge in customer service
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over 5 years
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Create a Module For a Dashboard - ServiceNow Shortcuts
AAspenNow Solutions
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over 5 years