ServiceNow News
53040 items
![CMA Insights: Customer Service [SES1813-K21]](/.redwood/functions/asset/k21/SES1813.jpg)
![Connecting the dots to deliver better customer service at Teradata [SES1559a-K21]](/.redwood/functions/asset/k21/SES1559.jpg)
![Consolidating five service desks to ServiceNow and key outcomes [SES1364b-K21]](/.redwood/functions/asset/k21/SES1364.jpg)
![Creating supply chain transparency in manufacturing [SES1469b-K21]](/.redwood/functions/asset/k21/SES1469.jpg)
K21 K2021
Video
Creating supply chain transparency in manufacturing [SES1469b-K21]
Import
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over 5 years
![Delivering a consumer-grade experience with Virtual Agent and Predictive Intelligence [SES1489a-K21]](/.redwood/functions/asset/k21/SES1489.jpg)
![Delivering a superior customer service experience at Aon [SES1424a-K21]](/.redwood/functions/asset/k21/SES1424.jpg)
![Delivering breakthrough field service at TAPCO [SES1558b-K21]](/.redwood/functions/asset/k21/SES1558.jpg)
K21 K2021
Video
Delivering breakthrough field service at TAPCO [SES1558b-K21]
Import
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over 5 years
![Enhance self service with Virtual Agent and IntegrationHub [CCB1232b-K21]](/.redwood/functions/asset/k21/CCB1232.jpg)
![Enhancing the education experience [SES1528b-K21]](/.redwood/functions/asset/k21/SES1528.jpg)
![Financial Services: Transform customer journeys end-to-end with the Financial Services Operations Platform [SES1442b-K21]](/.redwood/functions/asset/k21/SES1442.jpg)
Genius Lounge: Create a seamless customer experience [ACT7020-K21]
Import
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over 5 years
events.servicenow.com
![From zero to hero: Using App Engine to automate challenges in a pandemic [SES1388b-K21]](/.redwood/functions/asset/k21/SES1388.jpg)
This video shows how to configure the Google Cloud
Translator service for the ServiceNow Dynamic Translation feature by creating certificates and
key providers to authenticate the connection.
...
Video
Dynamic Translation | Integrating with Google Cloud Translator
Import
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over 5 years
![Breaking Rules While Breaking Ground [SES2305-K21]](/.redwood/functions/asset/k21/SES2305.jpg)
![Financial Services: Transform customer journeys end-to-end with the Financial Services Operations Platform [DEM1442-K21]](/.redwood/functions/asset/k21/DEM1442.jpg)
Today, common learning experiences typically sound something like this:
“Another mandatory training? This would have been helpful earlier this year when I was going through this process.”
“I don...
Embedding Learning in the Flow of Work with Learning Posts
Import
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over 5 years
www.servicenow.com
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Read how the CIO Dashboard helps run IT like a business to deliver value quickly, improve productivity, and create great user experiences. Check it out here: <https://bit.ly/33Yyuu8>
I have seen lot of instances where we accidently enable outgoing emails in non production and forget to add test email address. This can lead to emails being sent to users from non production envir...
Email logs - avoid sending emails from non production instances
Import
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over 5 years
www.servicenow.com
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