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this solution could be extended for APIs too
UI Action:
script:
function copyAttachments() { var gdw \= new GlideDialogWindow('Email\_Client\_Attachments'); gdw.setTitle("Please be awa...
ServiceNow UI Action to allow a user to select attachments on an incident and auto-email these to 3rd party
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over 4 years
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in this case, we want to identify when a duplicate occurs more than 2 times: (as a create event followed by a clear event is expected) - checking on additional\_info.problem\_id:
var sQuery \= ...
ServiceNow GlideAggregate: using arrays to identify duplicate strings: Identify duplicate values in events/alerts
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over 4 years
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see
https://community.servicenow.com/community?id=community\_question&sys\_id=4ac2797fdb41af00a39a0b55ca9619f8
How I resolved it:
go to the event> click the ui action 'create event rule'
it se...
ServiceNow Event management: why the additional info box is not showing on the event rule
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We found that leaders are more aggressive in addressing people, processes, and technology. Leaders understand the importance of these three pillars in supporting optimization efforts. They are ahea...
Welcome to the Optimization issue - Workflow™
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As the world begins to imagine a post-pandemic, digital-first era, business and government leaders are refining their digital transformation plans. We’re seeing an increased focus on optimization, ...
Welcome to the Optimization issue
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This article is not about scope names or company codes. It is about setting values in the "Name" field or sometimes also "Short description".
What's the trigger?
Although I have not been able to ...
MS
ServiceNow provides numerous initiatives and programs that can enhance your growth within the Ecosystem. Regardless of your current experience, I am sure that you can benefit from at least one of t...
Become a Better ServiceNow Developer - Programs and resources
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I've recently been seeing quite a few questions posted asking how the 5 UI translation tables work (in-fact some questions suggesting it's 3 or 4 tables rather than 5). I can assure you, it is 5\. ...
Everything you ever wanted to know about the 5 translation tables
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We recently had an issue where random users were being met with the following error message when attempting to submit record producers and catalogue items via the service portal:
"Something went w...
Submitting a record producer or catalog item error - "Something went wrong and your request could not be submitted. Please contact your system administrator"
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this video is brought to you by me robert the duke fedoric in addition to my freelance servicenow architecture consulting i also do recruitment if you need talent hit me at the email address here m...
Video
Launch a #ServiceNow Catalog Item from Email via Flow Designer (LIKE A BOSS)
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One of my most popular Community Blogs was launching a Catalog Item from an email. Since that time, Flow Designer has been created and come a long way. This video showcases how to launch a catalog...
Launch a Catalog Item from Email via Flow Designer, LIKE A BOSS! (ServiceNow Toolbox)
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Tracking the Agent's Availability
The current state of an agent...
Advanced Work Assignment: (Un)Set Agent's Availability automatically
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This is an updated version of a [blog article](https://community.servicenow.com/community?id=community%5Farticle&sys%5Fid=5362f0a4db1ae4546621d9d968961901) I wrote in 2021 covering this process. Ho...
Deploying a containerized MID server in a Kubernetes cluster - Rome Update
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Now on Now blog: Rethinking IT asset management using a zero-touch process for leased laptops
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over 4 years
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Business rules are NOT recommended on the events table for performance reasons
(ServiceNow )
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1...
ServiceNow Event Management: business rule best practice
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If you have completed [Field Service Management Fundamentals](https://nowlearning.service-now.com/lxp?id=learning%5Fcourse%5Fprev&course%5Fid=d7fb67281b07b01039ce8550604bcb12), come check out our n...
Now Learning Blog – Check out our New Field Service Management Course!
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Are you getting these red messages on your Employee Center Portal? Let's fix them!
![image](https://community.servicenow.com/community/image/serverpage/image-id/164455iC99DF8E119CE7442/image-size/...
How to get rid of the red error messages in the Employee Center portal
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