ServiceNow News
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[Music] so [Music] hello and welcome to live coding happy hour this is the show where we set out on a journey and you come along with us we&39;ve got an idea we know we want to do this is not r...
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Overriding the Next UI Theme - Live Coding Happy Hour 2022-06-24
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about 4 years
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x\_cls\_c...
ServiceNow self-service improvement reference for service portals
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about 4 years
www.cloudminus89.com
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Your organization may want to track whether and how your VIP users are interacting with the Virtual Agent. You could also measure whether the VIP is using web, mobile, or Teams/Slack.
You can crea...
How to track VIP users in the Conversational Analytics Dashboard
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about 4 years
www.servicenow.com
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hello everyone and welcome thanks for joining us today my name is andrew vasay i'm the chief solutions officer at new rocket we're here today to talk about the middle office what is it why is it im...
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Using Workflow Automation to Drive Best Practices in the Middle Office
NewRocket
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about 4 years
CP
hello and welcome to today's webinar i'm tom basher and before i started focusing on new rockets product sets i spent six years helping our clients build extraordinary experiences on servicenow and...
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Creating a Seamless Portal Experience Across Departments with ServiceNow Employee Center
NewRocket
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about 4 years
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
Hi there,...
88 scan checks to use pre- and post System Clone, Patch or Upgrade
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about 4 years
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With the San Diego release, ServiceNow launched the Service Operator Workspace (SOW) to serve as the UIB-configurable workspace (also known as WEP) equivalent of the Classic Agent Workspace for ITS...
How to add Agent Assist to any table in Service Operations Workspace
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about 4 years
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My organization's former ITSM platform had a report which showed a grid of several statistics by agent for a given date range. When we migrated to SN, there wasn't anything similar out of the box s...
Agent stats dashboard using a remote table with PA scorecard API
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about 4 years
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Hello,
In this article, I will show you how you can take the field columns and its values dynamiclay as key/value pairs.
Here i am using incident table record.
var gr = new GlideRecord("incide...
Generate key value object of the table columns and its values
Import
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about 4 years
www.servicenow.com
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